Target Population and Recognitions

Central City Health has been serving the residents of Detroit and Wayne County since 1972, providing whole health wellness services to all people, regardless of their situation. CCH has a strong bond to the community and does not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, military status, or inability to pay for services.

CCH is recognized as a Level III Patient-Centered Medical Home, the highest level of recognition from the National Committee for Quality Assurance (NCQA). The PCMH accreditation recognizes practices successful in delivering evidence based, team-based, integrated health care with the intent of obtaining maximal health outcomes for patients.

CCH is also a Health Services and Resources Administration (HRSA) funded Federally-Qualified Health Center, staffed by licensed health care professionals who provide quality care to all people regardless of insurance status or income level. CCH believes in providing comprehensive, compassionate care with dignity and respect.

At CCH, patients have access to a care team of providers that focus on all aspects of their health and overall well-being, including emotional, family and social concerns. Available services include:

• Primary and Pediatric Care
• Dental Care
• Behavioral Health Services
• Substance Use Disorder Treatment
• Supportive Housing
• Community Re-Entry Services
• Supported Employment
• Insurance and Community Resource Assistance
• Peer Support

In 2018, more than 4,400 consumers took advantage of CCH’s menu of available services.

Mission

To advance the health and well-being of our community by delivering integrated, person-centered care—including primary care, behavioral health, substance use disorder, dental, housing, employment, and wellness services—with dignity, compassion, and respect.

Vision

To be the trusted leader in delivering accessible, comprehensive health and wellness services that empower individuals and families to achieve stability, recovery, and long-term self-sufficiency.

Core Values

Central City Health is committed to the following core values as the foundation of our service:

• Whole-Person Care: We provide integrated, evidence-based services that address the physical, emotional, social, and environmental needs of those we serve.
• Equity & Accessibility: We create a welcoming, inclusive environment where everyone is treated with dignity and where there is “no wrong door” to care.
• Empowerment & Partnership: We engage individuals as active participants in their care and in shaping our services, fostering shared responsibility and growth.
• Respect & Cultural Sensitivity: We honor the diverse backgrounds, identities, and experiences of our community through culturally responsive care.
• Excellence & Innovation: We are dedicated to continuous improvement, professional development, and the use of best practices to enhance outcomes.
• Integrity & Accountability: We uphold the highest standards of ethics, transparency, and stewardship in all that we do.
• Collaboration & Community: We build strong partnerships with consumers, families, staff, and community organizations to promote collective wellness.